04-07-2014 05:50 PM
We have a Cisco CIVS-IPC-2930 PTZ camera and the web interface is inaccessible. Navigating to the page returns an error "500 - Internal Server Error". Our VSM is still able to pull the feed from the camera, and I can access it via SSH, just not through the web interface. Looking at the error log for lighttpd shows the following errors repeatedly:
2014-04-07 16:38:51: (mod_fastcgi.c.2481) unexpected end-of-file (perhaps the fastcgi process died): pid: 1464 socket: unix:/tmp/php.socket-1
2014-04-07 16:38:51: (mod_fastcgi.c.3299) response not received, request sent: 1333 on socket: unix:/tmp/php.socket-1 for /index.php , closing connection
Have tried restarting the lighttpd processes and reloading the camera, but the issue persists.
Anyone seen similar issues? Ideas to resolve?
Thanks
04-10-2014 09:09 AM
For any interested, our /usr/bin/php-cgi file was corrupted. We we copied the file off a properly functioning camera and this resolved the issues we were experiencing.
04-10-2014 09:56 AM
Thanks for taking the time to reply with your findings :-)
How were you able to get the file copied back on? SCP via SSH or something like that?
04-10-2014 11:08 AM
Hi Scott,
Yes, I used scp to copy the file over from the functional camera. It was fairly straightforward to resolve once I suspected the file was corrupted.
Cheers!
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