Critical Errors on Media Server

[#1]

Hello Everyone,

My name is Edson Guevara, and i'm new to the Physical Security World.

I've just succesfully installed a VSOM and a VSMS 7.0 on a VM occording to an OVA

(Specs are 80GB HD1 , 2 CPU , 4 GB RAM)

Also Added a second Disk according to the Guide but could only put another 80 GB of HD because it was all I have Available of free space...

I added 3 cameras to VSOM and configured the VSMS normally no problems detected, the issue happened a couple of days later when i tried to watch live video from my cameras... i detected 2 critical errors on my only VSMS:

               Load average is critical

               EventEngineDaem.4916 core dump critical

Can Anyone please explain to me what these errors are about??.. and how to fix them??

Any help would really be appreciated

Thanks in Advance

Regards

Edson

[Kim Armstead]

Edson, Any luck resolving this issue? 

Thanks.

ka

[Scott Olsen]

Well, based on the error you have received, and the stated hardware resources you have given the VM, I'd say its woefully underpowered.

Has the OVA been deployed on a USC C series chasis, or a B series blade?  Off the top of my head, a VSM7 VM requires 4 *dedicated* vCPUs @ at least 2.4GHz and 12GB of RAM.

What additional detail can you provide regarding the host resources?

[Dragan Ilic]

Hello everyone,

does anybody manage to solve the mentioned problem?

We have very same environment and very same problems with VSM 7 on ESXi 5.1

BR,

Dragan

[Scott Olsen]

Dragan,

Unless I'm missing something, no one has detailed any specifics regarding the host environment at all.

"

Has the OVA been deployed on a USC C series chasis, or a B series blade?  Off the top of my head, a VSM7 VM requires 4 *dedicated* vCPUs @ at least 2.4GHz and 12GB of RAM.

What additional detail can you provide regarding the host resources?

"

Can you, Dragan, provide more information about the host environment?

[Dragan Ilic]

Scott,

OVA is deployed on UCS C 220 M3 series with 4 dedicated vCPU @ 2.4GHz and 12GB RAM.

ESXi is 5.1.

We suspect on load on local disks where we have RAID 5 with 4 x 3TB disks. We can see latency even 500ms which is really high.

Dragan

[Scott Olsen]

Really?  500ms wait times on disk IO is surely a sign of a disk sub-system problem.  Possible one of the disks is just slightly "sick" and bogging the whole array down?

[Scott Olsen]

May or may not be applicable to your situation based on some of the findings you've stated thus far, but I was reviewing the release notes for VSM 7.0.1 and came across the following which rung a bell:

CSCue81572 Virtual MS has critical alert—Load avg above threshold

... so you may wish to follow up with TAC.

Cheers!

[Dragan Ilic]

Hi Scott,

thx for sharing this info...I already found that bug and I'm in TAC conversation about when to expect solution for this.

It's funny that inn 7.0 this bug wasn't present...

Thx again and BR,

Dragan