Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Cisco Community
- :
- About Dragan Ilic
Dragan Ilic
Enthusiast
CCIE R&S # 35744
More interests on https://netvirtexpert.com
Recent Badges
Stats
Member since
12-19-2006
405
Posts
150
Helpful
31
Solutions
09-27-2016
02:25 AM
We have UCCE setup with SCCP predictive dialer for outbound calls.
It seems that dialer is working slower when we have more agents in skill group - for example same campaign with 2k call records is going to be finished faster with 10 agents logged in contrast if we have 20-30 agents which is pretty uncommon right?
When we take look at emsmon process for baDialer we see that hit ratio is average 30% (which is small) and many Cncl and Err percent.
We increased port throttle parameter a little bit so that system dials faster. CPA disabled in campaign.
Is there any parameter which will improve overal experience in larger skill groups so that it works faster? Or this is quite normal because of larger skill group?
In attach is example of emsmon of baDialer process so you can take a look.
TIA,
Dragan
... View more
Labels:
02-26-2016
05:53 AM
After setting up tftp32 did you do full restore sequence so that phone start getting new firmware from your PC?
Did you try with this article:
http://draganchilly.blogspot.rs/2014/02/cisco-ip-phone-recovery-procedure.html
BR,
Dragan
... View more
08-25-2015
05:07 AM
Nothing strange for this catalyst serie...you can find a lot of answers online related to that problem - I think that even cisco somewhere stated that observed utilization on 2960x series is correct and that it is normal behavior. BTW it's a huge difference between them and ie regular 2960 or 2960S... So - I think you should leave them working as they are and that's it... BR, Dragan
... View more
04-15-2015
03:08 AM
Can you post your dial-peer and voice translation config? BR, Dragan
... View more
03-24-2015
08:17 AM
Well - you have 2 ISP on WAN side so I suggest you go with adequate route-map in your global nat statement so you can choose where to translate your local addresses. Also when you have this kind of setup using track is great but don't forget that - in case you have primary and secondary WAN links - you need to restore your traffic to primary link when it comes back...using just tracking as is in this config isn't enough. I have good example on my blog with these floating static routes using EEM and track...your config is even simpler because you have SLA feature on your router. Here is link: http://draganchilly.blogspot.com/2013/04/floating-static-routes-without-ip-sla.html BR, Dragan
... View more
03-24-2015
08:08 AM
Your config needs many things to be changed to work as it should...but for a quick solution try remove track 1 from line "ip route 0.0.0.0 0.0.0.0 20.20.20.1 track 1" and it should work...just remove track 1 part and leave everything before that as it is! AFAIK google DNS doesn't like to be tested for reachability purposes :)...I mean they for sure block that ping reply... HTH, Dragan
... View more
Created by
Dragan Ilic
in IP Telephony and Phones
in IP Telephony and Phones
03-13-2015
07:27 AM
03-13-2015
07:27 AM
If you shutdown that port and call PSTN number on that FXO port - you shouldn't hear ringing sound. Maybe you shutdown that port but call SIP trunk number :) BR, Dragan
... View more
03-13-2015
01:08 AM
Sure it's possible - you can even have both of them on same gateway for controlling so you can slowly transition from one to another. More on MGCP config for VG2xx cisco.com... BR, Dragan
... View more
Created by
Dragan Ilic
in Unified Computing System Discussions
in Unified Computing System Discussions
03-12-2015
03:28 AM
03-12-2015
03:28 AM
You have to check network settings and all the CIMC settings of the unresponsive server...search cisco.com on how to do that. BR, Dragan
... View more
Created by
Dragan Ilic
in Unified Computing System Discussions
in Unified Computing System Discussions
03-12-2015
02:35 AM
03-12-2015
02:35 AM
Well, from my experience, that new version of Java have some security settings which are really strict and much different in relationship with older version of Java. So I recommend to you that you completely uninstall that version of Java and try with some older version - ie 1.7 or 1.6 on that machine. If you have proper network connectivity to CIMC - KVM console should work without problem. HTH, Dragan
... View more
Created by
Dragan Ilic
in Unified Computing System Discussions
in Unified Computing System Discussions
03-12-2015
02:30 AM
03-12-2015
02:30 AM
What version of Java you have on that machine from which you are trying to start KVM console? BR, Dragan
... View more
03-11-2015
07:38 AM
Yes you should upload them manually and then put that "tftp-server..." command. But - most phones have 5-6 files (jar, dsp, apps etc) which are complete firmware and you must put them all on flash plus you must repeat tftp-server command for every file... BR, Dragan
... View more
03-11-2015
07:35 AM
You have some misunderstandings here...from your config we see that: - you mean that voice port 0/2/0 is problem and not 0/1/0 - because you have plar 100 there; - you have SIP trunk in your config - using with some provider I suppose; - You have FXO lines there and one of them is PLAR-ed to extension 100 (which is hunt pilot btw so extensions 102,103 and 101 should ring) - what's the PSTN number of that FXO line? Can you try calling that number and see if extension 100 is ringing? BR, Dragan
... View more
03-11-2015
07:26 AM
As Jaime already said - CME is bundled in IOS. You won't see any firmware in flash except one which you manually upload...but you probably won't need any because 10.5 is pretty actual CME right now... HTH, Dragan
... View more
Created by
Dragan Ilic
in IP Telephony and Phones
in IP Telephony and Phones
03-11-2015
03:32 AM
03-11-2015
03:32 AM
Only on SVI representing that L2 VLAN...commands which you mentioned are L3 dependent. HTH, Dragan
... View more
09-27-2016
We have UCCE setup with SCCP predictive dialer for outbound calls. It
seems that dialer is working s...
02-26-2016
After setting up tftp32 did you do full restore sequence so that phone
start getting new firmware fr...
08-25-2015
Nothing strange for this catalyst serie...you can find a lot of answers
online related to that probl...
03-24-2015
Well - you have 2 ISP on WAN side so I suggest you go with adequate
route-map in your global nat sta...
03-24-2015
Your config needs many things to be changed to work as it should...but
for a quick solution try remo...
03-13-2015
If you shutdown that port and call PSTN number on that FXO port - you
shouldn't hear ringing sound.M...
03-13-2015
Sure it's possible - you can even have both of them on same gateway for
controlling so you can slowl...
03-12-2015
You have to check network settings and all the CIMC settings of the
unresponsive server...search cis...
03-12-2015
Well, from my experience, that new version of Java have some security
settings which are really stri...
Created by
Dragan Ilic
in Unified Computing System Discussions
03-12-2015
03-12-2015
What version of Java you have on that machine from which you are trying
to start KVM console? BR,Dra...
03-11-2015
Yes you should upload them manually and then put that "tftp-server..."
command.But - most phones hav...
03-11-2015
You have some misunderstandings here...from your config we see that:-
you mean that voice port 0/2/0...
03-11-2015
As Jaime already said - CME is bundled in IOS. You won't see any
firmware in flash except one which ...
Public Statistics
| Date Registered | 12-19-2006 07:25 AM |
| Date Last Visited | 07-10-2019 07:08 AM |
| Total Messages Posted | 405 |
| Total Helpful Votes Received | 150 |
Helpful Votes From
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
| 10 | |
| 3 | |
| 5 |
