devnotif core dump critical

[Ahmed Elbadri]

Hi

I have an issue with Cisco Video  Surveillance Media Server 7.9 deploying in VM on UCS-B series. "WARNING, Description : devnotif core dump critical"

[jsah]

Hello Ahmed,

Can you please share the snapshot of the error message from "Affecting current status" tab?

Also is this server recently upgraded from previous versions or being newly deployed?

Thanks,

Jayesh

[Ahmed Elbadri]

Hello Jayesh,

Thank you for your replay,

It is upgraded from previous version.

Thanks

Ahmed

[jsah]

Okay no issues, this is just a warning message which not effect anything on operational thing of VSOM.

Kindly do the "Reset status" from the bottom of the page. And this will go off and status turns to critical.

Let me know even after reset this Warning re-occurs.

Thanks,

Jayesh

[Ahmed Elbadri]

Thank you for your replay,

I have already did rest many times but it comes again.

Thanks

Ahmed

[jsah]

Okay then please send me output of below commands from Media server as attached here below.

Need to check how many this cores files are generated, also tail the "ims.log" from the location to see if the cores are generating or not!

[Ahmed Elbadri]

sorry for delay response,

please see attachment output of command from Media Server.

[Raghav-Rao]

Core files are created if any application is crashed or process is crashed.

it looks like several  ONVIF cameras are reporting errors unable to poll the camera.

core files needs to be debugged for further analysis to understand, what's happening with these ONVIF cameras.

Please open TAC case.

[Ahmed Elbadri]

Thank you for your replay.

Our service contract is expired we have to renew it.

Thank you

[Ahmed Elbadri]

Hello Jash,

Any update.