le 01-08-2013 08:21 AM
hi, I am having a problem with IPC-4500E. problem that occurs is when I add this camera in vsom happened "end point error", but I try to access the camera directly from IE no problem. any ideas?
Thanks,
Ernandhi
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le 01-09-2013 12:54 PM
which version of VSM are you using?
le 01-09-2013 08:20 PM
Hi Richard,
I am using version 6.3.2 MR2 vsm..
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le 01-10-2013 07:47 AM
Verify the firmware on the camera is up to date and make sure the model in the batch administration page is correct. If those are correct I would try to delete and reinstall.
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