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Preparing a PTZ camera


Hey all, we have a PTZ camera that is being replaced and in the documentation, there is a section about preparing the camera that includes attaching silica packs that came with it, obviously to wick away moisture.  What isn't clear, is where exactly these are mounted.  The wording as as follows:

Prior to mounting the camera to the wall or ceiling, attach the silica gel packets to the camera using these steps.

Step 1 Remove the black dome cover of the camera.

Step 2 Turn the camera upside down.

Step 3 Attach the silica gel packets to the inside wall of the camera using the adhesive strips.

Step 4 Attach the black cover to the camera.

So it almost sounds like you have to take the black cover off, which does not look easy.  Apparently, we are not the first to have an issue with this documentaion, as I found this bug report.

I wondered if anyone here has any experience setting these up and could make a recommendation.

2 Replies 2

Scott Olsen
Frequent Contributor
Frequent Contributor

Hey John,

What PTZ model are you working with?  2800 or 6900?  Just curious.

Scott Olsen Solutions Specialist Bulletproof Solutions Inc. Web:

That was a 2830, Scott.

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