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Reader Decode Failed - Nedap Upass Reader

I  am running Cisco CIAC-GW-K9 software version 1.3.1(0.3.8), when I connect the Nedap Upass reader close to the gateway the Nedap reader works. When I connect the  Nedap reader about 35 metres away, I get a Reader Decode Failed.

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Beginner

Hello,

can you explane a little more of how you're using the Upass reader and also which contacts do you use and type of cable you're using?

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Beginner

Assuming your cabling is the right gage, make sure the ground wire is connected. That has been the usual culprit for me.

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