Physical Security

Dear All,     i have a setup with VSOM version 6.3.2 with 2500 and 2421 Cisco IP Cameras, i enabled the email notification on the VSOM it is working fine but the problem is that the VSOM is not detecting that an IP CAM is down even when i unplug the ...

Hello Everyone,I am missing something somewhere, How do I unlock a door for a specified period of time when a REX input is activated in CPAM?

We have cisco physical access manager and gateway running version 1.1.0 software.  The gateway has been register with the pam server and a 10 Wire Wiegand template attached.  We have also created a location and added a door to that location. The dooo...

Hey Guys,I have a Arecont Vision 8MP 180 degree camera. I've been told it is supported by VSOM 6.3.2 and 7.0. Has anyone ever set one of these up before? What driver does it use?Thanks, Wes

Hi all,How do you edit or delete the video URL in IPICS when you add live video streams to an incident? I configured a bunch of the video URL's incorrectly, and didnt realize I was typing the wrong server address in the URL. Now I have a bunch of vid...

Hi.    VOSM server db error occurs.The message is as follows:"There is a problem with the application.  DB Error: unknown error "So the server and checked as follows:"D8VSOM: ~ # dfFilesystem 1K-blocks Used Available Use% Mounted on/ dev/sdb1 1048012...

Hi,I don't find VSM 7.x for MSP server with SLES 10.1. But it existing for UCS with ova extension.VSM 7.x is not supported for MSP ? How to install many media server on multiple site, it's impossible to install USC on each site.Sorry for my english

VSOM Version 7 Media Server status showing Critical error and need to know how to correct it.Type: recorder_oversubscribedAlert Details: Description - /media1: Disk space usage for recordings has been over-subscribed.Thanks,Scott                  

Hi everbody,I was trying to access my VSOM 7 for the first time I entered using the local admin and hvae changed the password but the proble is I can canot configure anything on the server as it is asking for the root password which I do not know and...

Has anyone sucessfully upgraded a MSP from 632mr3 to VSM7? I see here that there are some upgrade pricing but I cannot seem to find any instruction on how to get the updated SW. We have lots of existing  customers that have MSP servers. I already hav...

Hi All,        Someone can please suggest what is the recommended Multicast mode for PTT Radios scattered randomly in the IP Network presently working good with dense mode . Will there be any issues regarding PTT missing or first PTT call droping and...

hi, I am having a problem with IPC-4500E. problem that occurs is when I add this camera in vsom happened "end point error", but I try to access the camera directly from IE no problem. any ideas?Thanks,ErnandhiSent from Cisco Technical Support iPad Ap...

I  am running Cisco CIAC-GW-K9 software version 1.3.1(0.3.8), when I connect the Nedap Upass reader close to the gateway the Nedap reader works. When I connect the  Nedap reader about 35 metres away, I get a Reader Decode Failed.