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VSM 7.5 Upgrade Application Failed Still initializing

cwhill
Level 1
Level 1

After upgrading from 7.1 to 7.5 and all reports appeared fine when trying to login to the VSOM page I get the attached error. It never actually initializes after 24 hours. I can login to VSM and see 2 of 3 service sucessfully started. The Operations Manager overall status report critical. Image 2 attached. Has anyone done and upgrade from 7.1 and seen this and come up with a fix?

Thanks for any input.

15 Replies 15

Dear Branden,

The solution didn't work me, it is still giving same problem .  Please find the output of 

tail -f /usr/BWhttpd/tomcat/logs/catalina.log
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
    at
org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1004)
    at
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
    at
org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
Caused by: com.cisco.psbu.vs.ism.model.services.VsomException: Operation
failed: Application is still initializing. Try again after some time
    ... 25 more

Please advise me to resolve this issue.

Regards,