cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
686
Views
0
Helpful
3
Replies

VSOM 7.5 login fields for user/pass not showing up anymore for some users under internet explorer

StephanMC
Level 1
Level 1

Team,

 

some of my users are experiencing the issue that our russian friend had:

https://supportforums.cisco.com/discussion/12304681/vsom-751-does-not-started-ie11

 

However we are running the english interface and had no issues for a while (not sure for how long as the users infrequently use the system)

 

When navigating to the login screen there are no fields for the user to enter their credentials in internet explorer. Tried IE 8 - IE 11. Played with compatibility mode and safe sites etc... without success.

Firefox works without issues and so does chrome for the login.

 

Anyone run into this issue in the past couple of weeks?

3 Replies 3

jclark123
Level 1
Level 1

Anyone find a resolve for this one? It just started for me.

Hello,

Kindly open a TAC case with us to help and troubleshoot this issue in detail to understand the cause.

IE-9 is recommended browser, but still we need to have a quick check on system itself.

 

Thanks,

Jayesh

Issue self resolved itself. Not sure what the cause or fix was since its been this long.