Physical Security

Considering upgrading to VSM 7.7 and was curious to know if anyone has done it and what the experience has been so far? I have not installed the patches that came out for 7.6 and would also like to know if this needs to be done first or if going stra...

Hi.After my upgrade to VSOM 7.7, the map services complain with the following error: Operation failed. Authentication failed. The request is not allowed.This when trying to access a map.This is with the standard map services delivered with VSOM. Than...

Hi,Has anyone ever had an issue where they are not receiving door events from doors. I have a project with 450 doors but have not received any door events from 40 doors for the last 6 weeks. The doors are associated with two gateways. I can send comm...

Anybody successfully use one of these to set up Cisco cameras?

I was asked to change my password this a.m. on the VSOM Server; now our SASD applications are saying incorrect password.How do we update the SASD with the new password? 

Just a heads up, the Axis P3214-V Network Camera in VSOM is compatible with VSOM 7.6. This camera replaces the Axis P3301, and if you use the same P3301 drivers, it works. TAC had me try the ONVIF drivers, but that gave me authentication errors. I sw...

Hi,  I was curious to know if anyone here has ever used a Cisco camera to do time-lapse captures? In this case we have a camera up in an area where a building is being constructed. It was brought up that it would be perfect to do a time-lapse of the ...

VSOM 7.6 - I have two cameras that I am unable to get video clips from. The clips download fine but the video is from a different camera in another building. This happens when making MP4's. If I make a virtual clip I get the correct video from the co...

Hello,I'am trying connect with CPAM by API (Cisco Physical Access Manager API) and send request to http://<cpam host>/acws/services/psimws same as example in the documentation to authenticate:<?xml version="1.0" encoding="UTF-8"?><soap:Envelope    xm...

I've assigned a badge to a user who already had a badge and activated it. Is there a way to re-purpose and re-assign this badge to a new user? I've tried to un-assign it, but CPAM has it grayed out and not accessible. I've been under the impression t...

Trying to get the PTZ to work in VSOM 7.5.1 using the driver for the M3007 Axis camera.M3007 camera is installed and created template for the 360 view.  That works fine butI can not zoom in.  PTZ works fine in a browser.  

I wonder if i can use 1 media server for all of the Location. I mean recording and clipping are done in centralized 1 media server. Is this possible ?Thanks

I am installing 70 3520 cisco cameras. I have about 5 of them that are having an issue. After booting the cameras and going to the initialization screen. I enable SSH enter the passwords for both HTTPS and SSH, hit save. When tit comes back to the lo...