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VSOM 7.8 : Operation failed: Media server reported the error Field of View Double Panoramic View is not supported by device.

rrajamohan
Beginner
Beginner

Hi 

I am working integration project with VSOM 7.8. i am getting following error while adding / configure "AXIS M5014 PIZ Camera".

Third Party Supported Devices

Brand : Axis 

Model : M5014 PTZ camera

Error message : Operation failed: Media server reported the error Field of View Double Panoramic View is not supported by device.

PFA for detail error.

Thank you,

Regards

Rajamohan

1 Reply 1

Scott Olsen
Frequent Contributor
Frequent Contributor

I just checked the release notes for VSM 7.8 and the AXIS M5014 is not supported.  You are attempting to use the driver for the M3007 fisheye camera and that is not going to work.  You *might* be able to get some form of static feed from the generic AXIS driver... but your mileage may vary.

Scott Olsen Solutions Specialist Bulletproof Solutions Inc. Web: www.bulletproofsi.com
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