Your best bet is to engage your local Cisco ATP partner to get a clear idea of what you'll require.
The requirements can differ a bit depending on the deployment platform, but is typically on either;
Virtualized Appliance on VMWare UCS B or C series:
http://www.cisco.com/c/en/us/products/physical-security/virtualized-applications-ucs/index.html
*or*
Dedicated UCS bare metal servers:
http://www.cisco.com/c/en/us/products/collateral/physical-security/video-surveillance-manager/data_sheet_C78-729822.html
These are pretty much your only options for _new_ deployments if you are looking for any form of support from Cisco.
Cheers,
Scott.
Scott Olsen
Solutions Specialist
Bulletproof Solutions Inc.
Web: www.bulletproofsi.com