Physical Security

Good day! Experience problems when updating the firmware on the camera models 4500 and 4300. At the moment they are installed firmware version 1.1.0. when we want to upgrade to version 2.0.0 (file CIVS-IPC-4xxx-V2.0.0.bin 20.8 mb) at the same time th...

where do you get it

I have approximately 30 new users I have created only PINs for to be used on Keypad access.  Only half of them work.  All created the same way and all configurations of the users are identical. CPAM version 1.5.0. Server has been rebooted, configurat...

We're running CPAM version 1.5.0(0.3.17).  The time is off by about 2 hours, even though it is configured to update it's time with our NTP server.  When I log in through the web setup and attempt to update the time I get an error message saying "Date...

I am getting a couple of different errors when trying to add or change cameras that are associated to one of my media servers.  I have added screenshots of the errors that I have found. Any help would be appreciated..... Steve

Hi,We are buying CPS-MSP-2RU server with Cisco Video Surveillance Manager softwares version 6.3 (CIVS-OM-SW6.3; CIVS-MS-SW6.3) but we want use Cisco Video Surveillance Manager softwares version 7.0.0.Do we need to get seperate software licenses for v...

I am unable to log into the Application Server to configure any of the recording settings. When I attempt to log into the web based application, I receive an error message stating "There is a problem with the application." Object id #10The Management...

We have CPAM 1.5.1 installed and have been using it without any issues for about 4 years now. We use HID MiniProx readers and HID cards for our employees.Now we need to also add TWIC (Transportation Worker Identification Credential) cards for access ...

We have one of our VSOM Media Servers down because the database server is not running.  When I try to restart the Cisco service, it takes forever, times out and the database server is still not running. I'm not even sure where to begin... the message...

New to CPAM and have the computer portion figured out.  Two wiring questions.  Have a Hess Integrated Prox kit with a 7000 Series strike. Going to try an run the reader and strike off of the Gateway with POE.  Question 1) Will I Have enough power?  2...

I'm currently setting up a test environment for VSM 7.5.1 and would like to deploy the media volumes on NFS. We've done this in the past by mounting an NFS datastore within VMware and building our VMDKs for the media volumes on that datastore. The OS...

i have installed SASD when i tried to opened give me the following message 'APP_PSD has stopped working'Any assistance you could offer would be greatly appreciated

Is there a solution to see an IP surveillance camera on a Cisco 9971 phone?I know that Cisco has developed an app on the SPA525G. But unfortunately we have only 9900 phones.Many thanks !Daniel