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Problem with windows 11 login

matanel325
Level 1
Level 1

I installed duo security on windows 10 and it works correctly - when the windows lock screen appears i type password and duo pops, all correctly.

On the other computer (11 home 10 enterprise) on the 11, nothing happening. I dont see the windows login text box and duo not pops.

Here video after restarting computer with duo (without it works regularly.)

 

https://drive.google.com/file/d/1TPX6Ntp9oiKFKGgPwIS7wW2k6zMrTtzi/view?usp=drivesdk

 

Please help

I did 2 times complete reset to the computer because of it!!!

Deleted all files!!!

 

1 Reply 1

DuoKristina
Cisco Employee
Cisco Employee

If you're willing to try Duo on the Windows 11 computer again could you please contact Duo Support for some more in-depth troubleshooting and log gathering?

Duo, not DUO.
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