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Beginner

ACS 5.4.0.46.3 Windows error

I have the message error in my ACS 5.4 after migrate the versión (5.3 to 5.4) could you help me please

Best regard,

Marco

3 REPLIES 3
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Cisco Employee

ACS 5.4.0.46.3 Windows error

Hi Marco,

It is an expected bahaviour.

Since ACS5.3 patch 7+ and 5.4 patch 1+ if you hit F5 (refresh) the GUI will display “ACS: Resource not found or internal server error”. You need to log out and log in back to fix that.

The reason for that is a GUI vulnerability found in ACS 5.3 and the fix for that was to disallow refresh/reload/back on the GUI. It is the same as in online bank account where you are not allowed to do ‘refresh’.

Seems like on 5.4 patch 3 they even added the pop-up explaining what you did wrong.

Just click on a specific url/menu and avoid using F5 (refresh).

Pawel

Cisco Employee

ACS 5.4.0.46.3 Windows error

Do you also see this pop-up apart from pressing F5?

What pawel explained you, is a known issue.

CSCuf93782    ACS 5.4 F5 or Refresh causes window freeze

Jatin Katyal
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~Jatin Katyal
Beginner

ACS 5.4.0.46.3 Windows error

I have the same problem without pressing F5.

No matter which action I do.

It is not reproducable when it will happen.