Our primary ACS VM appliance has begun bootlooping with no real explanation available from our logs or TAC exploration. Luckily we have a secondary server picking up authorizations right now. However, I cannot promote this secondary server to primary. I've followed this guide -
Have you tried de-registering the secondary process, that would also make it standalone box. This process would restart the ACS services unlike promote to primary.
~BR Jatin Katyal
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~Jatin
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