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got error during install Duo Authentication for Windows Logon and RDP

John28
Level 1
Level 1

‎07-23-2024 04:30 PM

Hi!

I got theses error during install Duo Authentication for Windows Logon and RDP on Windows 2019

Does anyone know where the problem?

Kind Regards

 

=== Verbose logging started: 7/24/2024 6:19:08 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Windows\SysWOW64\msiexec.exe ===
MSI (c) (E0:08) [06:19:08:339]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (E0:08) [06:19:08:339]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (E0:D0) [06:19:08:370]: Resetting cached policy values
MSI (c) (E0:D0) [06:19:08:370]: Machine policy value 'Debug' is 0
MSI (c) (E0:D0) [06:19:08:370]: ******* RunEngine:
******* Product: C:\Users\ADMINI~1\AppData\Local\Temp\\{4804031F-0496-4E9A-BD3D-E6B637D29EA7}\DUOWLMSI.tmp
******* Action:
******* CommandLine: **********
MSI (c) (E0:D0) [06:19:08:370]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (E0:D0) [06:19:08:401]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\ADMINI~1\AppData\Local\Temp\\{4804031F-0496-4E9A-BD3D-E6B637D29EA7}\DUOWLMSI.tmp' against software restriction policy
MSI (c) (E0:D0) [06:19:08:401]: SOFTWARE RESTRICTION POLICY: C:\Users\ADMINI~1\AppData\Local\Temp\\{4804031F-0496-4E9A-BD3D-E6B637D29EA7}\DUOWLMSI.tmp has a digital signature
MSI (c) (E0:D0) [06:19:08:495]: SOFTWARE RESTRICTION POLICY: C:\Users\ADMINI~1\AppData\Local\Temp\\{4804031F-0496-4E9A-BD3D-E6B637D29EA7}\DUOWLMSI.tmp is permitted to run at the 'unrestricted' authorization level.
MSI (c) (E0:D0) [06:19:08:510]: Cloaking enabled.
MSI (c) (E0:D0) [06:19:08:510]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (E0:D0) [06:19:08:510]: End dialog not enabled
MSI (c) (E0:D0) [06:19:08:510]: Original package ==> C:\Users\ADMINI~1\AppData\Local\Temp\\{4804031F-0496-4E9A-BD3D-E6B637D29EA7}\DUOWLMSI.tmp
MSI (c) (E0:D0) [06:19:08:510]: Package we're running from ==> C:\Users\ADMINI~1\AppData\Local\Temp\{4804031F-0496-4E9A-BD3D-E6B637D29EA7}\DUOWLMSI.tmp
MSI (c) (E0:D0) [06:19:08:526]: APPCOMPAT: Compatibility mode property overrides found.
MSI (c) (E0:D0) [06:19:08:526]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E18C023C-1FF0-454E-AAF3-2E90139A88D9}'.
MSI (c) (E0:D0) [06:19:08:526]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (E0:D0) [06:19:08:526]: MSCOREE not loaded loading copy from system32
MSI (c) (E0:D0) [06:19:08:526]: Machine policy value 'TransformsSecure' is 1
MSI (c) (E0:D0) [06:19:08:526]: Machine policy value 'DisablePatch' is 0
MSI (c) (E0:D0) [06:19:08:526]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (E0:D0) [06:19:08:526]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (E0:D0) [06:19:08:526]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (E0:D0) [06:19:08:542]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E18C023C-1FF0-454E-AAF3-2E90139A88D9}'.
MSI (c) (E0:D0) [06:19:08:542]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (E0:D0) [06:19:08:542]: Transforms are not secure.
MSI (c) (E0:D0) [06:19:08:542]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\ADMINI~1\AppData\Local\Temp\MSI157ca.LOG'.
MSI (c) (E0:D0) [06:19:08:542]: Command Line: CURRENTDIRECTORY=F:\ CLIENTUILEVEL=0 CLIENTPROCESSID=57568
MSI (c) (E0:D0) [06:19:08:542]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{66B4B114-1AB5-4A4C-BF96-611917E36A2C}'.
MSI (c) (E0:D0) [06:19:08:542]: Product Code passed to Engine.Initialize: ''
MSI (c) (E0:D0) [06:19:08:542]: Product Code from property table before transforms: '{E18C023C-1FF0-454E-AAF3-2E90139A88D9}'
MSI (c) (E0:D0) [06:19:08:542]: Product Code from property table after transforms: '{E18C023C-1FF0-454E-AAF3-2E90139A88D9}'
MSI (c) (E0:D0) [06:19:08:542]: Product not registered: beginning first-time install
MSI (c) (E0:D0) [06:19:08:542]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (E0:D0) [06:19:08:542]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (E0:D0) [06:19:08:542]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (E0:D0) [06:19:08:542]: Adding new sources is allowed.
MSI (c) (E0:D0) [06:19:08:542]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (E0:D0) [06:19:08:542]: Package name extracted from package path: 'DUOWLMSI.tmp'
MSI (c) (E0:D0) [06:19:08:542]: Package to be registered: 'DUOWLMSI.tmp'
MSI (c) (E0:D0) [06:19:08:542]: Note: 1: 2205 2: 3: Error
MSI (c) (E0:D0) [06:19:08:542]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (E0:D0) [06:19:08:542]: Machine policy value 'DisableMsi' is 1
MSI (c) (E0:D0) [06:19:08:542]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (E0:D0) [06:19:08:542]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (E0:D0) [06:19:08:542]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (c) (E0:D0) [06:19:08:542]: Running product '{E18C023C-1FF0-454E-AAF3-2E90139A88D9}' with elevated privileges: Product is assigned.
MSI (c) (E0:D0) [06:19:08:542]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'F:\'.
MSI (c) (E0:D0) [06:19:08:542]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (E0:D0) [06:19:08:542]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '57568'.
MSI (c) (E0:D0) [06:19:08:542]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
MSI (c) (E0:D0) [06:19:08:542]: TRANSFORMS property is now:
MSI (c) (E0:D0) [06:19:08:542]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '405'.
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\Favorites
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\Documents
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Local
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\Pictures
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\Desktop
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (E0:D0) [06:19:08:542]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (c) (E0:D0) [06:19:08:542]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (E0:D0) [06:19:08:557]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI (c) (E0:D0) [06:19:08:557]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (c) (E0:D0) [06:19:08:557]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (c) (E0:D0) [06:19:08:557]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (E0:D0) [06:19:08:557]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (E0:D0) [06:19:08:557]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Windows User'.
MSI (c) (E0:D0) [06:19:08:557]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (E0:D0) [06:19:08:557]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Users\ADMINI~1\AppData\Local\Temp\{4804031F-0496-4E9A-BD3D-E6B637D29EA7}\DUOWLMSI.tmp'.
MSI (c) (E0:D0) [06:19:08:557]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\ADMINI~1\AppData\Local\Temp\\{4804031F-0496-4E9A-BD3D-E6B637D29EA7}\DUOWLMSI.tmp'.
MSI (c) (E0:D0) [06:19:08:557]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (E0:D0) [06:19:08:557]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\ADMINI~1\AppData\Local\Temp\\{4804031F-0496-4E9A-BD3D-E6B637D29EA7}\'.
MSI (c) (E0:D0) [06:19:08:557]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\ADMINI~1\AppData\Local\Temp\\{4804031F-0496-4E9A-BD3D-E6B637D29EA7}\'.
MSI (c) (E0:08) [06:19:08:557]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
MSI (c) (E0:08) [06:19:08:557]: Note: 1: 2205 2: 3: UIText
=== Logging started: 7/24/2024 6:19:08 ===
MSI (c) (E0:D0) [06:19:08:573]: Note: 1: 2205 2: 3: PatchPackage
MSI (c) (E0:D0) [06:19:08:573]: Machine policy value 'DisableRollback' is 0
MSI (c) (E0:D0) [06:19:08:573]: User policy value 'DisableRollback' is 0
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (E0:D0) [06:19:08:573]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '603'. Its new value: '601'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '603'. Its new value: '601'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '601'. Its new value: '600'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '601'. Its new value: '600'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '600'. Its new value: '502'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '600'. Its new value: '502'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '502'. Its new value: '501'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '502'. Its new value: '501'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '501'. Its new value: '500'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '501'. Its new value: '500'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '500'. Its new value: '400'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '500'. Its new value: '400'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '400'. Its new value: '603'.
MSI (c) (E0:D0) [06:19:08:573]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '400'. Its new value: '603'.
MSI (c) (E0:D0) [06:19:08:620]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (E0:D0) [06:19:08:620]: Doing action: INSTALL
MSI (c) (E0:D0) [06:19:08:620]: Note: 1: 2205 2: 3: ActionText
Action 6:19:08: INSTALL.
Action start 6:19:08: INSTALL.
MSI (c) (E0:D0) [06:19:08:620]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (E0:D0) [06:19:08:620]: Running UISequence
MSI (c) (E0:D0) [06:19:08:620]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (E0:D0) [06:19:08:620]: Doing action: ISSetupFilesExtract
MSI (c) (E0:D0) [06:19:08:620]: Note: 1: 2205 2: 3: ActionText
Action 6:19:08: ISSetupFilesExtract.
Action start 6:19:08: ISSetupFilesExtract.
MSI (c) (E0:28) [06:19:08:635]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\MSI5903.tmp, Entrypoint: SFStartupEx
MSI (c) (E0:9C) [06:19:08:635]: Cloaking enabled.
MSI (c) (E0:9C) [06:19:08:635]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (E0:9C) [06:19:08:635]: Connected to service for CA interface.
1: Starting to extract setup files
1: Getting SUPPORTDIR property :
1: Extracting SetupFiles to: C:\Users\ADMINI~1\AppData\Local\Temp\{E18C023C-1FF0-454E-AAF3-2E90139A88D9}
1: Getting ISSetupFile table view
1: Executing ISSetupFile table view
1: Extracting Setup File:
1: C:\Users\ADMINI~1\AppData\Local\Temp\{E18C023C-1FF0-454E-AAF3-2E90139A88D9}\DuoCustomActions.dll
1: Setting SUPPORTDIR property to:
MSI (c) (E0!94) [06:19:08:792]: PROPERTY CHANGE: Adding SUPPORTDIR property. Its value is 'C:\Users\ADMINI~1\AppData\Local\Temp\{E18C023C-1FF0-454E-AAF3-2E90139A88D9}'.
MSI (c) (E0!94) [06:19:08:792]: PROPERTY CHANGE: Adding ISSETUPFILESCOMPLETED property. Its value is 'Completed'.
1: Setting ISSETUPFILESCOMPLETED property
Action ended 6:19:08: ISSetupFilesExtract. Return value 1.
MSI (c) (E0:D0) [06:19:08:792]: Doing action: ISSetAllUsers
MSI (c) (E0:D0) [06:19:08:792]: Note: 1: 2205 2: 3: ActionText
Action 6:19:08: ISSetAllUsers.
Action start 6:19:08: ISSetAllUsers.
MSI (c) (E0:C0) [06:19:08:807]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\MSI59B0.tmp, Entrypoint: SetAllUsers
InstallShield 6:19:08: Begin SetAllUsers()
InstallShield 6:19:08: Getting records from Upgrade table
InstallShield 6:19:08: UpgradeCode: {0ADC7F12-7F01-4BE3-A88A-7C6630C6AE25} MinVersion: 4.3.1.4861 MaxVersion: Language: Attributes: 258
InstallShield 6:19:08: No related products for UpgradeCode {0ADC7F12-7F01-4BE3-A88A-7C6630C6AE25} found
InstallShield 6:19:08: UpgradeCode: {0ADC7F12-7F01-4BE3-A88A-7C6630C6AE25} MinVersion: 2.0 MaxVersion: Language: Attributes: 257
InstallShield 6:19:08: No related products for UpgradeCode {0ADC7F12-7F01-4BE3-A88A-7C6630C6AE25} found
InstallShield 6:19:08: End SetAllUsers()
Action ended 6:19:08: ISSetAllUsers. Return value 1.
MSI (c) (E0:D0) [06:19:08:823]: Doing action: SetupInitialization
MSI (c) (E0:D0) [06:19:08:823]: Note: 1: 2205 2: 3: ActionText
Action 6:19:08: SetupInitialization.
Action start 6:19:08: SetupInitialization.
MSI (c) (E0:08) [06:19:08:839]: Note: 1: 2205 2: 3: Error
MSI (c) (E0:08) [06:19:08:839]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2898
Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
MSI (c) (E0:08) [06:19:08:839]: Note: 1: 2205 2: 3: Error
MSI (c) (E0:08) [06:19:08:839]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2898
Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 0 character set, of 16 pixels height.
Action 6:19:08: SetupInitialization. Dialog created
Action ended 6:19:08: SetupInitialization. Return value 1.
MSI (c) (E0:D0) [06:19:08:870]: Doing action: AppSearch
MSI (c) (E0:D0) [06:19:08:870]: Note: 1: 2205 2: 3: ActionText
Action 6:19:08: AppSearch. Searching for installed applications
Action start 6:19:08: AppSearch.
AppSearch: Property: AUTOPUSH, Signature: NewSignature18.1
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_SKEY, Signature: NewSignature15
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_NET45, Signature: NewSignature1
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:885]: PROPERTY CHANGE: Adding DETECT_NET45 property. Its value is '#461814'.
AppSearch: Property: DETECT_AUTOPUSH, Signature: NewSignature16
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_WINLOGON_FORCECPV1_UNMANAGED, Signature: NewSignature11
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_WINLOGON_FORCECPV1_POLICY, Signature: NewSignature12
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_IKEY, Signature: NewSignature14
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:885]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_RDPONLY, Signature: NewSignature17
MSI (c) (E0:D0) [06:19:08:901]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:901]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_FAILOPEN, Signature: NewSignature18
MSI (c) (E0:D0) [06:19:08:901]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:901]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_SMARTCARD, Signature: NewSignature20
MSI (c) (E0:D0) [06:19:08:901]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:901]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_NET4DIRECTORY, Signature: NewSignature19
MSI (c) (E0:D0) [06:19:08:901]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:901]: PROPERTY CHANGE: Adding DETECT_NET4DIRECTORY property. Its value is 'C:\Windows\Microsoft.NET\Framework64\v4.0.30319\'.
AppSearch: Property: DETECT_SERVERCORE, Signature: NewSignature110
MSI (c) (E0:D0) [06:19:08:901]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:901]: PROPERTY CHANGE: Adding DETECT_SERVERCORE property. Its value is 'Server'.
AppSearch: Property: DETECT_HOST, Signature: NewSignature13
MSI (c) (E0:D0) [06:19:08:901]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:901]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_ENABLEOFFLINE, Signature: NewSignature112
MSI (c) (E0:D0) [06:19:08:901]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:901]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_USERNAMEFORMAT, Signature: NewSignature113
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_PROXYPORT, Signature: NewSignature114
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_PROXYHOST, Signature: NewSignature115
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_LOGS, Signature: NewSignature116
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:917]: PROPERTY CHANGE: Adding DETECT_LOGS property. Its value is 'C:\ProgramData\Duo Security\'.
AppSearch: Property: DETECT_WRAPSMARTCARD, Signature: NewSignature117
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_LOGFILEMAXCOUNT, Signature: Signature_LogFileMaxCount
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_UAC_PROTECTMODE, Signature: Signature_UACProtectMode
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_UAC_OFFLINE, Signature: Signature_UACOffline
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:917]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_UAC_OFFLINE_ENROLL, Signature: Signature_UACOfflineEnroll
MSI (c) (E0:D0) [06:19:08:932]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:932]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_UAC_ADMIN_ENFORCE, Signature: Signature_UACAdminEnforce
MSI (c) (E0:D0) [06:19:08:932]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:932]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
AppSearch: Property: DETECT_LOGFILEMAXSIZE, Signature: Signature_LogFileMaxSize
MSI (c) (E0:D0) [06:19:08:932]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E0:D0) [06:19:08:932]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv 3: 2
Action ended 6:19:08: AppSearch. Return value 1.
MSI (c) (E0:D0) [06:19:08:932]: Doing action: CorrectAppsearchValues
MSI (c) (E0:D0) [06:19:08:932]: Note: 1: 2205 2: 3: ActionText
Action 6:19:08: CorrectAppsearchValues.
Action start 6:19:08: CorrectAppsearchValues.
MSI (c) (E0:9C) [06:19:08:932]: Cloaking enabled.
MSI (c) (E0:9C) [06:19:08:932]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (E0:9C) [06:19:08:932]: Connected to service for CA interface.
MSI (c) (E0!D0) [06:19:09:011]: PROPERTY CHANGE: Modifying DETECT_NET45 property. Its current value is '#461814'. Its new value: '461814'.
Action ended 6:19:09: CorrectAppsearchValues. Return value 1.
MSI (c) (E0:D0) [06:19:09:026]: Doing action: IsAdmin
MSI (c) (E0:D0) [06:19:09:026]: Note: 1: 2205 2: 3: ActionText
Action 6:19:09: IsAdmin.
Action start 6:19:09: IsAdmin.
MSI (c) (E0:5C) [06:19:09:042]: Note: 1: 2205 2: 3: Error
MSI (c) (E0:5C) [06:19:09:042]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1720
Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action IsAdmin script error -2146828218, Microsoft JScript runtime error: Permission denied Line 1041, Column 5,
MSI (c) (E0:5C) [06:19:10:401]: Note: 1: 2205 2: 3: Error
MSI (c) (E0:5C) [06:19:10:401]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (E0:5C) [06:19:10:401]: Product: Duo Authentication for Windows Logon x64 -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action IsAdmin script error -2146828218, Microsoft JScript runtime error: Permission denied Line 1041, Column 5,

Action ended 6:19:10: IsAdmin. Return value 3.
MSI (c) (E0:D0) [06:19:10:401]: Doing action: SetupCompleteError
MSI (c) (E0:D0) [06:19:10:401]: Note: 1: 2205 2: 3: ActionText
Action 6:19:10: SetupCompleteError.
Action start 6:19:10: SetupCompleteError.
Action 6:19:10: SetupCompleteError. Dialog created
MSI (c) (E0:8C) [06:19:10:432]: Note: 1: 2731 2: 0
MSI (c) (E0:08) [06:19:12:542]: PROPERTY CHANGE: Adding DisplayMsilog0 property. Its value is '0'.
MSI (c) (E0:08) [06:19:13:464]: Doing action: ShowMsiLog
MSI (c) (E0:08) [06:19:13:464]: Note: 1: 2205 2: 3: ActionText
Action 6:19:13: ShowMsiLog.
Action start 6:19:13: ShowMsiLog.
MSI (c) (E0:94) [06:19:13:479]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\MSI6BF0.tmp, Entrypoint: LaunchLogFile
Action ended 6:19:13: ShowMsiLog. Return value 1.
MSI (c) (E0:08) [06:19:13:573]: Doing action: ISSetupFilesCleanup
MSI (c) (E0:08) [06:19:13:573]: Note: 1: 2205 2: 3: ActionText
Action 6:19:13: ISSetupFilesCleanup.
Action start 6:19:13: ISSetupFilesCleanup.
MSI (c) (E0:D4) [06:19:13:589]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\MSI6C5F.tmp, Entrypoint: SFCleanupEx
Action ended 6:19:13: ISSetupFilesCleanup. Return value 1.
Action ended 6:19:13: SetupCompleteError. Return value 2.
Action ended 6:19:13: INSTALL. Return value 3.
MSI (c) (E0:D0) [06:19:13:620]: Destroying RemoteAPI object.
MSI (c) (E0:9C) [06:19:13:635]: Custom Action Manager thread ending.
Property(C): DiskPrompt = [1]
Property(C): UpgradeCode = {0ADC7F12-7F01-4BE3-A88A-7C6630C6AE25}
Property(C): DETECT_NET45 = 461814
Property(C): DETECT_NET4DIRECTORY = C:\Windows\Microsoft.NET\Framework64\v4.0.30319\
Property(C): DETECT_SERVERCORE = Server
Property(C): DETECT_LOGS = C:\ProgramData\Duo Security\
Property(C): DisplayMsilog0 = 0
Property(C): Option_UACOffline = 1
Property(C): Option_UACOfflineEnroll = 1
Property(C): DUO_USECREDENTIALPROVIDERV2 = 1
Property(C): DUOMSG = 0
Property(C): NewProperty1 = 0
Property(C): NewProperty2 = 0
Property(C): StatusMsg = 0
Property(C): DUOAUTHSERVICECONFIGURATION_WRAPSMARTCARD = 1
Property(C): NewProperty4 = 0
Property(C): NewProperty5 = 0
Property(C): NewProperty6 = 0
Property(C): _IsMaintenance = Change
Property(C): RestartManagerOption = CloseRestart
Property(C): NewProperty7 = 0
Property(C): NewProperty3 = 0
Property(C): MsiLogFileLocation = C:\Users\ADMINI~1\AppData\Local\Temp\MSI157ca.LOG
Property(C): Display_IsBitmapDlg = 1
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): SystemFolder = C:\Windows\SysWOW64\
Property(C): SourceDir = C:\Users\ADMINI~1\AppData\Local\Temp\\{4804031F-0496-4E9A-BD3D-E6B637D29EA7}\
Property(C): VersionNT = 603
Property(C): VersionNT64 = 603
Property(C): Manufacturer = Duo Security Inc.
Property(C): ProductCode = {E18C023C-1FF0-454E-AAF3-2E90139A88D9}
Property(C): ProductLanguage = 1033
Property(C): ProductName = Duo Authentication for Windows Logon x64
Property(C): ProductVersion = 4.3.1.4861
Property(C): DEFAULT_AUTOPUSH = 1
Property(C): DEFAULT_FAILOPEN = 0
Property(C): DEFAULT_SMARTCARD = 0
Property(C): DEFAULT_RDPONLY = 0
Property(C): ISCHECKFORPRODUCTUPDATES = 1
Property(C): ALLUSERS = 1
Property(C): ARPCOMMENTS = Duo integrates with Microsoft Windows client and server operating systems to add two-factor authentication to Remote Desktop, Local Logon, and UAC elevation.
Property(C): ARPHELPLINK = http://www.duosecurity.com/docs/rdp
Property(C): ARPNOMODIFY = 1
Property(C): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(C): ARPURLINFOABOUT = http://www.duosecurity.com
Property(C): AgreeToLicense = No
Property(C): ApplicationUsers = AllUsers
Property(C): ConnStatus = 0
Property(C): ConnectivityStatus = 0
Property(C): DEFAULT_ENABLEOFFLINE = 1
Property(C): DEFAULT_UAC_OFFLINE = 1
Property(C): DEFAULT_UAC_OFFLINE_ENROLL = 1
Property(C): DEFAULT_UAC_PROTECTMODE = 0
Property(C): DEFAULT_USERNAMEFORMAT = 1
Property(C): DEFAULT_WRAPSMARTCARD = 0
Property(C): DWUSINTERVAL = 30
Property(C): DWUSLINK = CE8CF78FFEAC90B889AC90B8E97B978FAE9B578FCE8C803FCEEBB7F8DEEBE7FFFEFC17BFCEAC
Property(C): DefaultUIFont = Tahoma8
Property(C): DialogCaption = WiX for Windows Installer
Property(C): DisplayNameCustom = Custom
Property(C): DisplayNameMinimal = Minimal
Property(C): DisplayNameTypical = Typical
Property(C): DuoConnectivityMessage = 0
Property(C): DuoConnectivityStatus = 0
Property(C): ErrorDialog = SetupError
Property(C): INSTALLLEVEL = 100
Property(C): ISVROOT_PORT_NO = 0
Property(C): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(C): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(C): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(C): IS_PREVENT_DOWNGRADE_EXIT = A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the installer.
Property(C): IS_PROGMSG_TEXTFILECHANGS_REPLACE = Replacing %s with %s in %s...
Property(C): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(C): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(C): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(C): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(C): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(C): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(C): IS_SQLSERVER_AUTHENTICATION = 0
Property(C): IS_SQLSERVER_USERNAME = sa
Property(C): InstallChoice = AR
Property(C): MSIDEPLOYMENTCOMPLIANT = 0
Property(C): MSIFASTINSTALL = 0
Property(C): MsiLogging = voicewarmup
Property(C): PATHSECURITYVALIDATIONBYPASS = 0
Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(C): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(C): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(C): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(C): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(C): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
Property(C): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
Property(C): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s
Property(C): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...
Property(C): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(C): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(C): PROGMSG_IIS_EXTRACTDONEz = Extracted information for IIS virtual directories...
Property(C): PROGMSG_IIS_EXTRACTzDONE = Extracted information for IIS virtual directories...
Property(C): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(C): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(C): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(C): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(C): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(C): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
Property(C): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
Property(C): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...
Property(C): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(C): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(C): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
Property(C): ProductID = none
Property(C): ProgressType0 = install
Property(C): ProgressType1 = Installing
Property(C): ProgressType2 = installed
Property(C): ProgressType3 = installs
Property(C): Property_WinLogon_Connectivity_Message = 0
Property(C): Property_WinLogon_Connectivity_Status = 0
Property(C): RebootYesNo = Yes
Property(C): ReinstallModeText = omus
Property(C): SHOWLAUNCHPROGRAM = 0
Property(C): SetupType = Typical
Property(C): _IsSetupTypeMin = Typical
Property(C): ISReleaseFlags = USEPREREQUISITE
Property(C): SETUPEXENAME = setup.exe
Property(C): SecureCustomProperties = AUTOPUSH;COMPANYNAME;DETECT_AUTOPUSH;DETECT_ENABLEOFFLINE;DETECT_FAILOPEN;DETECT_HOST;DETECT_IKEY;DETECT_LOGFILEMAXCOUNT;DETECT_LOGFILEMAXSIZEMB;DETECT_LOGS;DETECT_NET45;DETECT_NET4DIRECTORY;DETECT_PROXYHOST;DETECT_PROXYPORT;DETECT_RDPONLY;DETECT_SERVERCORE;DETECT_SKEY;DETECT_SMARTCARD;DETECT_UAC_ADMIN_ENFORCE;DETECT_UAC_OFFLINE;DETECT_UAC_OFFLINE_ENROLL;DETECT_UAC_PROTECTMODE;DETECT_USERNAMEFORMAT;DETECT_WINLOGON_FORCECPV1_POLICY;DETECT_WINLOGON_FORCECPV1_UNMANAGED;DETECT_WRAPSMARTCARD;DUO_NOCONFIGVERIFY;DUOAUTHSERVICECONFIGURATION_AUTOPUSH;DUOAUTHSERVICECONFIGURATION_ENABLESMARTCARD;DUOAUTHSERVICECONFIGURATION_FAILOPEN;DUOAUTHSERVICECONFIGURATION_RDPONLY;DUOAUTHSERVICECONFIGURATION_WRAPSMARTCARD;DUOMSG;FAILOPEN;HOST;IKEY;INSTALLDIR;ISFOUNDNEWERPRODUCTVERSION;ISX_SERIALNUM;LOGFILE_MAXCOUNT;LOGFILE_MAXSIZEMB;PROXYHOST;PROXYPORT;RDPONLY;SKEY;SMARTCARD;SUPPORTDIR;UAC_ADMIN_ENFORCE;UAC_ENABLE;UAC_OFFLINE;UAC_OFFLINE_ENROLL;UAC_ONLY;UAC_PROTECTMODE;UPGRADE_LEGACYWINLOGON;UPGRADE_WINLOGON;USERNAME
Property(C): MsiHiddenProperties = DETECT_SKEY;DUOAUTHSERVICECONFIGURATION_CheckGui;SKEY;StoreConfiguration
Property(C): PackageCode = {66B4B114-1AB5-4A4C-BF96-611917E36A2C}
Property(C): ProductState = -1
Property(C): PackagecodeChanging = 1
Property(C): CURRENTDIRECTORY = F:\
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 57568
Property(C): MsiSystemRebootPending = 1
Property(C): VersionDatabase = 405
Property(C): VersionMsi = 5.00
Property(C): ACTION = INSTALL
Property(C): WindowsBuild = 9600
Property(C): ServicePackLevel = 0
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 3
Property(C): MsiNTSuiteDataCenter = 1
Property(C): WindowsFolder = C:\Windows\
Property(C): WindowsVolume = C:\
Property(C): System64Folder = C:\Windows\system32\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\Users\ADMINI~1\AppData\Local\Temp\
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): AppDataFolder = C:\Users\Administrator\AppData\Roaming\
Property(C): FavoritesFolder = C:\Users\Administrator\Favorites\
Property(C): NetHoodFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): PersonalFolder = C:\Users\Administrator\Documents\
Property(C): PrintHoodFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): RecentFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): SendToFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): LocalAppDataFolder = C:\Users\Administrator\AppData\Local\
Property(C): MyPicturesFolder = C:\Users\Administrator\Pictures\
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(C): DesktopFolder = C:\Users\Public\Desktop\
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1

1 person had this problem
0 Helpful
3 Replies 3

ccieexpert
Spotlight
Spotlight

‎07-23-2024 06:06 PM

give this a try:

https://answers.microsoft.com/en-us/windows/forum/all/error-1720there-is-a-problem-with-this-windows/67dc78d1-0937-4eac-a1d6-9e738551fc3c

as this seems to be a generic windows error.. does the same issue exist on multiple machines ?

0 Helpful

John28
Level 1
Level 1

‎07-23-2024 11:56 PM - edited ‎07-23-2024 11:57 PM

I tried all about, however not fixed the issue. All windows 2019 servers got the same error. No issue at all with windows 2016, 2022, windows 10 or 11. 

0 Helpful

DuoKristina
Cisco Employee
Cisco Employee

‎07-26-2024 05:53 AM - edited ‎07-26-2024 05:53 AM

The failing action.

MSI (c) (E0:D0) [06:19:09:026]: Doing action: IsAdmin
MSI (c) (E0:D0) [06:19:09:026]: Note: 1: 2205 2: 3: ActionText
Action 6:19:09: IsAdmin.
Action start 6:19:09: IsAdmin.
MSI (c) (E0:5C) [06:19:09:042]: Note: 1: 2205 2: 3: Error
MSI (c) (E0:5C) [06:19:09:042]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1720
Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action IsAdmin script error -2146828218, Microsoft JScript runtime error: Permission denied Line 1041, Column 5,
MSI (c) (E0:5C) [06:19:10:401]: Note: 1: 2205 2: 3: Error
MSI (c) (E0:5C) [06:19:10:401]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (E0:5C) [06:19:10:401]: Product: Duo Authentication for Windows Logon x64 -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action IsAdmin script error -2146828218, Microsoft JScript runtime error: Permission denied Line 1041, Column 5,


Are you installing with elevated privileges; does the installer prompt to elevate correctly? Do you see errors in the Security event log about failures to elevate?

Contact Duo Support if you'd like 1:1 troubleshooting assistance.

Duo, not DUO.
0 Helpful
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