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Windows local user disabled by duo

epoch
Level 1
Level 1

HI, I installed duo on my windows pc. I have 2 users, a local user with standard permissions, and an administrator user connected to Microsoft Accout. I installed duo for the local user and it works perfectly, but the administrator user disappeared in the login screen. If I try to switch the account from start I am sent back to the local user login. How can I change this behavior? I would like to install duo on admin user and link it to my duo account. Thanks for the support.

1 Reply 1

DuoKristina
Cisco Employee
Cisco Employee

Do you mean that prior to Duo install you had two icons for your two users but now there is just one and you don't know how you can type in the username of the admin user?

There should be an option called something like "other user" that you can click to type in the admin username.

You might also want to try the config change in https://help.duo.com/s/article/1399

Duo, not DUO.
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