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How do you search through configured Alternate Extensions to correct error message : The phone number or extension has already been assigned to some other object.

jasonmheath
Level 1
Level 1

When configuring a new Unity Voicemail Account I receive this message : The phone number or extension has already been assigned to some other object. I understand that this means that the 10 digit number I am trying to configure as the alternate extension for this user is already configured for another object with Unity.

I need to search by the 10 digit number and determine where it is configured so I can change it and map to the correct end user.

I have attempted to to search Users via DTMF Access ID using the 10 digit number with nothing being returned via that search.

How do I Search all of the copnfigured Alternate Extensions within our Unity Server?

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