02-01-2012 12:21 AM - edited 03-19-2019 04:19 AM
I am having a problem with Plantronics headsets, the model is plantronics - w01a, and the system version that we are using is CUCM version 7.1.3.10000-11.
I am connecting the headsets to a Cisco 7961 with the following phone load SCCP41.8-5-2SR1S.
The problem is that the headset disconnects from the base station after about 30 seconds.
I have contacted Plantronics, and they confirmed that the headset is working properly.
At the office i have also a UC500 system, on which the headset was giving the same behaviour, but after enabling the hook flash timer the headset did not disconnect again.
But on the CUCM i am still with the same problem.
Any suggestions would be apreciated.
Thanks