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Movi Users randomly gets "Failed to update presence"

Anthony Chan
Level 1
Level 1

Have Movi user runing 4.2.0.10318 and is registering thru our Expressway, been informed that randomly he would receive a message indicated in the diagram below.  Check on TMS and the VCS Expressway and everything looks fine

Failed to Update Presence.jpg

Wondering if you have encountered this before?

Thanks

Anthony

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