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Endpoints Registration rejected

binu.john
Level 1
Level 1

Hi all,

We have a VCS with X6.1 with Profile and EX Series registered, when i tried to regsiter a new one iam getting registration failed and in the VCS logs i could see status rejected for both H323 and SIP. Reason: "Not permitted by Policy".

The existing endpoints which were registered before are still registered with H323 but not SIP.

Iam attaching the error log snap.

There is no configuration made on Registration Policy.

H323 and SIP are on and shows Active.

May 15 12:28:01    tvcs: Event="Registration Requested" Service="SIP" Src-ip="200.101.2.32" Src-port="5061" Protocol="TLS" AOR="5559@ec.com" Contact="sip:5559@200.101.2.32:5061;transport\=tls" Duration="60" Level="1" UTCTime="2012-05-15 08:28:01,285"

May 15 12:28:01    tvcs: Event="Registration Refresh Rejected" Reason="AOR is not permitted by registration policy" Service="SIP" Src-ip="200.101.2.32" Src-port="5061" Protocol="TLS" AOR="5559@ec.com" Contact="sip:5559@200.101.2.32:5061;transport\=tls" Duration="60" Level="1" UTCTime="2012-05-15 08:28:01,285"

May 15 12:27:58    tvcs: Event="Registration Rejected" Reason="Not permitted by policy" Service="SIP" Src-ip="200.101.70.11" Src-port="5061" Protocol="TLS" AOR="5590@ec.com" Contact="sip:5590@200.101.70.11:5061;transport\=tls" Duration="60" Level="1" UTCTime="2012-05-15 08:27:58,897"

May 15 12:27:58    tvcs: Event="Registration Requested" Service="SIP" Src-ip="200.101.70.11" Src-port="5061" Protocol="TLS" AOR="5590@ec.com" Contact="sip:5590@200.101.70.11:5061;transport\=tls" Duration="60" Level="1" UTCTime="2012-05-15 08:27:58,897"

May 15 12:27:58    tvcs: Event="Registration Refresh Rejected" Reason="AOR is not permitted by registration policy" Service="SIP" Src-ip="200.101.70.11" Src-port="5061" Protocol="TLS" AOR="5590@ec.com" Contact="sip:5590@200.101.70.11:5061;transport\=tls" Duration="60" Level="1" UTCTime="2012-05-15 08:27:58,897

Anyone came across this?

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