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Cisco IP Phone 8941 - trust list updated fail

subash cobi
Level 1
Level 1

Hi,

I'm tried to register a 8941 phone to CUCM version 7.1(5).

Have already uploaded the firmware and device enabler, as following:

cmterm-894x-sccp.9-2-3-5.cop

cmterm-894x-qed.9-2-2-0.cop

cmterm-894x-sip.9-2-3-5.cop

And did a cluster reboot after that.

Now i'm noticing, on the status meesage of the phone:

"trust list updating fail" follow by "trust list updated fail"

This is not a new phone and was previously used on a different CUCM.

I can't perform a factory reset on the phone, cause the network the phone is no right now does not have the option 150 on.

I did reset the security setting and also all the setting but it is still the same.

Any idea why the phone is showing "trust list updated fail".

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