04-18-2012 03:28 AM - edited 03-16-2019 10:42 AM
Hi,
I'm tried to register a 8941 phone to CUCM version 7.1(5).
Have already uploaded the firmware and device enabler, as following:
cmterm-894x-sccp.9-2-3-5.cop
cmterm-894x-qed.9-2-2-0.cop
cmterm-894x-sip.9-2-3-5.cop
And did a cluster reboot after that.
Now i'm noticing, on the status meesage of the phone:
"trust list updating fail" follow by "trust list updated fail"
This is not a new phone and was previously used on a different CUCM.
I can't perform a factory reset on the phone, cause the network the phone is no right now does not have the option 150 on.
I did reset the security setting and also all the setting but it is still the same.
Any idea why the phone is showing "trust list updated fail".
Solved! Go to Solution.