Hi,
I've recently deployed the Cisco Jabber for Android & Iphone clients. It's still in the testing phase before i role it out to all our staff however i'm having some issues with the Android and registration/connectivity.
I seem to have to - on a daily basis go into my device on the CUCM and reset the device so that my jabber re-registers. I've mostly noticed the issue when i'm in the office using wifi and moving around to different areas. We have 3 Cisco AP's for our wireless with complete coverage everywhere however i'm not sure if it's the bouncing between AP's that is causing the system some confusion and eventually just not registerting.
A couple days ago I turned on the jabber on my way to work to test the SecureConnect - all went well, it was fine while I was in the office as well so it went from Mobile Network to Wifi with no issues, however after about an hour or so and walking around the office i get disconnected. I can manually go back into the jabber client and connect the Directory Services, but not the client itself until I go into CUCM and reset the device.
Any input on troubleshooting/causes? I looked at the admin guide under troubleshooting and one section pertains specifically to "Cisco Jabber registration drops frequently" however the possible fix is to create a dedicated SIP which I have done, and i've entered the same numbers tha the guide shows.
I've attached the Registration.txt document that the jabber client troubleshooter was able to download.
You will see near the end of the document the constant Intializing, Initialized, Disconnected - over and over and over.
i'm still trying to find some guys to test the iphone client consistantly, unfortunatly I need to depend on others as I only have the android and they haven't tested it enough to see if they are having the same issue.
I do have one other Android user that is testing and he seems to have the same issue.
