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SPA112 drops registration - no dialtone

danbuchko
Level 1
Level 1

Just picked up the SPA112 on the weekend, and am setting it up with voip.ms.  Several times a day, registration fails, resulting in no dialtone when the phone is picked up.  It does eventually seem to reconnect, but I won't be able to use it if this continues.  I followed all the instructions for setting it up as posted on the voip.ms wiki.  It also looks like I could reduce the "Reg Retry Long Intvl" param in the Voice-SIP settings, but I feel this would just be masking the real issue.

I have also tried using the Cisco Support chat, but after sitting there for hours with no response, I thought I'd try this forum -- it looks like it is monitored by the support engineers.  (I've captured my settings and log files, ready to send them in for analysis.)

Anyone else had this issue and been able to resolve it?

Dan

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