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Missing TLV file when using Cisco IP communicator from the internet

jacob6000
Level 1
Level 1

When I attempt to use Cisco IP Communicator straight from the Internet, I get a failure when

attempting to register. I am doing NAT at our Cisco Router (IOS Firewall). After looking at  a packet

trace using wireshark, I see this call being made and failing.
http://x.x.x.x:6970/CTLSEPAC81129D66FB.tlv

Keep in mind that IP Communicator works fine internally. We are using CUCM v7.1.3. What is the TLV

file? Why wouldn't it be in the same location as for internal users? How do I fix this issue?

Any assistance would be greatly appreciated.

Thank you,

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