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2960 - HULC LED PROCESS

CyberSecLead
Level 1
Level 1

Dear All,

I have cisco WS-C2960S-48FPS-L stacked. Weekly twice, my PoE connections are dropped and when the device is restarted, everything starts working normal. This issue happens weekly once or twice.

Verified the power input and it's absolutely fine.

show power inline

Module   Available     Used     Remaining

          (Watts)     (Watts)    (Watts)

------   ---------   --------   ---------

1           740.0       91.5       648.5

2           740.0       60.2       679.8

3           740.0      144.3       595.7

4           740.0      157.1       582.9

Upon taking a look to the CPU Process, device is punted with 75 - 85 % at normal usage, with "Hulc LED Process" as 18% utilisation. CPU utilisation also peaks to 90 - 100% sometimes.

CPU utilization for five seconds: 78%/48%; one minute: 58%; five minutes: 50%



100 *              *                                                     

90 * **  *  *     *                                                     

80 *###############                                                     

70 ################                                                     

60 ################                                                     

50 ################                                                     

40 ################                                                     

30 ################                                                     

20 ################                                                     

10 ################                                                     

   0....5....1....1....2....2....3....3....4....4....5....5....6....6....7.

             0    5    0    5    0    5    0    5    0    5    0    5    0

                   CPU% per hour (last 72 hours)

                  * = maximum CPU%   # = average CPU%

I can see that there is a bug id : CSCtg86211 and no work around for it.

Does anyone faced similar issue and any updates received from Cisco TAC ?

Any recommendations to overcome this issue !!

BR / Vimal.

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