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Rebooting VCS-C/VCS-E on occasion for Maintenance?

Douglas Baggett
Level 1
Level 1

We had an issue where a remote user on the Internet who was using STUN/TURN with ICE using Movi/Jabber could not hear or see another user behind our firewall.

Rebooting our VCS-C/VCS-E fixed the problem (in retrospect I should of just rebooted the expressway first to see if it was just the expressway).

Given that somehow the VCS-C or VCS-E got mucked up somehow, what is common practice when it comes to rebooting/re-starting them? Is it common practice to only reboot them when there are problems, or is it a good idea to cold boot them every so often, say on a weekend to clear any problems.

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