02-14-2013 06:42 AM - edited 03-16-2019 03:43 PM
Dear all,
is there a function within Call Manager ver 8.6 that allowes a blindly transferred call to go back to the operator (or whoever transferred the call in the first place), in case the called extension doesnt answer?
I would like to avoid using Call Forward on no answer, for two reasons:
--> I would have to manually add the function phone by phone
--> phone calls would be redirected to the operator even if another extension is calling the party directly.
Many thanks and regards,
Francesco