We are having an issue with the meetings button not showing on the touch 12 for a TX9200 registered to CUCM. Currently we only see three buttons at the bottom of the touch screen: call, presentation and more. We meet the compatability requirements that I found on the TX9000 data sheet (
http://www.cisco.com/en/US/prod/collateral/ps7060/ps8329/ps12453/data_sheet_c78-702104.html). We are running CUCM at 8.6.2 and have tried 1.9.3 and now 1.9.4 on the TX9x00. We have the room name configured in CUCM to avoid bug CSCuc53226. I verified that both the codec and touch panel are running the same version of code. We have schedule several test meetings and still do not see the meeting button at all. Idle display is set to default detailed. We have tried rebooting, restarting the TFTP service in CUCM, and upgrading from 1.9.3 to 1.9.4.
Questions:
Is there a way to factory reset just the Touch 12 like you can with the Touch 8?
Currently under detailed system information, I do not see anything next to midlet version. Should I?
Unfortunately, there is little information about bug CSCuc53226. If the room name was not configured when the device first registered, how can this be corrected?
Am I missing something?
Thanks,
Scott
