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Unity Connection server 100% CPU

eschroedorica
Level 1
Level 1

I have a virtualized Unity Connection server running OS 8.6.2.20000-76. I've had it up and running for about 8 months now, and I keep having this problem:

After starting the server, the instance runs for a few days/weeks, then the CPU spikes to 100% utilization. The only thing that I can do to get it to drop back to normal is reboot or restart the service management process, which kills all services and then brings them back up, so it takes call processing down and is pretty much the same effect as rebooting. Then the server operates normally for a while, until CPU utilization suddenly spikes to 100% again a week or two later.

There was a doc that addressed this issue for OS 7.1.5 or so, that had to do with unsupported IMAP clients hitting the server, but I followed those instructions and killed the IMAP support processes to no avail.

Has anyone else seen this problem, or know how to solve it?

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