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EX90 TC6.1.0 to Polycom VSX 7000 no Audio

Wayne DeNardi
VIP Alumni
VIP Alumni

We have just loaded TC6.1.0 on to a couple of our EX90s to do some testing.

When we connect (H.323) to one of our Polycom VSX7000 endpoints (running the latest firmware 9.0.6.2-103) we get no audio on our EX90.

Interesting thing is, if we put the EX90 in to Diagnostics Mode (Settings/Diagnostics/On) and do the exact same dial, we do get audio.

Both endpoints are on the same subnet, connected to the same VCS-C.  Downgrading the EX90 back to TC6.0.1 or 5.1.7 resolves the issue as well.

Does anyone else have the same issue, or know of a simple fix?

Wayne

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