05-10-2013 12:46 AM - edited 03-18-2019 01:05 AM
Hi all,
After we deployed an SX20 yesterday, we heard echo from the SX20(TC6.0.1).
We had a test making a call between a 1700 MXP and the SX20.
When we speak to the 1700 MXP we hear our voice retrurn from SX20.
We tried settings below but none of them could help:
Place the mic far from the display
Disable Audio Enhancement on the display
Enable "Game mode" on the display
Use external audio coonector(RCA) on the display instead of HDMI
Configure "xcommand experimental Audio EcReferenceDelay: 300"
Swap the SX20 with another SX20
For now, the only workaround for this is to use external speaker directly connected with SX20.
Is there anythig else we can to solve this ?
By the way we found a command below on EX60(TC6.0.1).
Can we use this on SX20 to resolve the issue?
(We have no SX20 now so we can't try the command)
xConfiguration Experimental Audio Input Microphone [1..3] EchoControl NoiseReductionMode: <Normal/Aggressive>
Best Regards,
Kotaro Hashimoto