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CUCM 9.1 Backup issue (Local Agent is not responding)

nikger1980
Level 1
Level 1

Hello to the community !

I upgraded to 9.1(2) today and tried to backup the system.

Notice : i am running in demo licenses for 60 days, i am waiting for the licensing team to issue me the lic file for the ELM.

When i am trying to add a new backup device, the following message appears :

"Status:                              Local Agent is not responding. This may be due to Master or Local Agent being down."

I' ve checked the following document :

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_tech_note09186a0080b1b10f.shtml

but i didn't find the "ipsec-trust.pem" file.

Also, i restarted the DRF Local/Master service of the publisher and the Local from the subscriber.

Is it an issue of the missing license or something else ?

I said to drop a discussion here before opening a TAC case.

Thanks a lot,

Nick

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