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Maintenance Mode

Justin Ferello
Level 5
Level 5

All,

Is there anyway to disable maintenance mode?  I have a very large customer that is having a lot of problems with their TC6.1.2 codecs going into maintenance mode for the silliest things.  Over the weekend, one of their codecs lost power briefly; when it came back up it booted into Maintenance Mode and this morning staff went to use the codec and could not.

All they had to do was restart the codec and it came up fine, so why would it have gone into maintenance mode to begin with?

From our experience we are not finding maintenance mode very useful, would rather have the cyclic reboots back and we have run into several codecs that you cannot get out of maintenance mode.      

Thank you,

Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
http://www.kbz.com
e/v: justin.ferello@kbz.com      

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ
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