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cme 9.1: defining softkeys on 9971 for multiple lines

Frank Hohenadel
Level 1
Level 1

Hi,

I'm facing problems while trying to define softkeys (e.g. transfer or dnd) for the 9971 with cme 9.1.

1. trying to define softkeys by specifying them in the voice register template command doesnt work

voice register template 1

softkeys idle cfwdall redial newcall

voice register pool 1

type 9971

template 1

number 1 dn 1

number 2 dn 2

2. Another issue is the second dn - there I have different softkeys then on dn 1 (call transfer is missing)

Most of the posts here say that its not possible to define softkeys with the template command. Whats the alternative?

Any help would be highly appreciated

Regards, Frank

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