11-15-2013 07:38 AM - edited 03-16-2019 08:26 PM
Hi,
I'm facing problems while trying to define softkeys (e.g. transfer or dnd) for the 9971 with cme 9.1.
1. trying to define softkeys by specifying them in the voice register template command doesnt work
voice register template 1
softkeys idle cfwdall redial newcall
voice register pool 1
type 9971
template 1
number 1 dn 1
number 2 dn 2
2. Another issue is the second dn - there I have different softkeys then on dn 1 (call transfer is missing)
Most of the posts here say that its not possible to define softkeys with the template command. Whats the alternative?
Any help would be highly appreciated
Regards, Frank