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7925G Wireless Phone shows not in service

mohdashraq
Level 1
Level 1

Hi,

I have wireless phone 7925G with CME 8.6, the wireless phone is connected through wifi and I can reach it from the CME but the phone is not registering and shows the message "not in service", the Status message of the phone shows tftp timeout.

the TFTP configuration is:

tftp-server flash:CP7925G-1.4.2/APPSH-1.4.2.SBN alias APPSH-1.4.2.SBN

tftp-server flash:CP7925G-1.4.2/GUIH-1.4.2.SBN alias GUIH-1.4.2.SBN

tftp-server flash:CP7925G-1.4.2/SYSH-1.4.2.SBN alias SYSH-1.4.2.SBN

tftp-server flash:CP7925G-1.4.2/TNUXH-1.4.2.SBN alias TNUXH-1.4.2.SBN

tftp-server flash:CP7925G-1.4.2/WLANH-1.4.2.SBN alias WLANH-1.4.2.SBN

tftp-server flash:CP7925G-1.4.2/CP7925G-1.4.2.LOADS alias CP7925G-1.4.2.LOADS

and in the load is configured in the telephony service as follow:

telephony-service

load 7925 CP7925G-1.4.2.LOADS

debugging the TFTP doesn't show any result though there is no security applied to deny the TFTP traffic.

Regards,

Mohammad

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