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Jabber Windows and Mac client cannot control phone device

nkladakis
Level 1
Level 1

I can authenticate to Jabber and IM/Presence functions correctly, but the phone control does not work.

Do you have any troubleshouting links or documents to give me? or any tips?

Thank you in advance.

Jabber for Windows 9.1.4 Jabber for Mac OS X 9.2.1

Cisco Unified Communications Manager 9.1.2

Cisco Unified Presence 9.1.1

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