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C3KX-NM-10G not recognizing 10G port connections

Tom Ng
Level 1
Level 1

‎01-14-2014 03:08 PM - edited ‎03-07-2019 05:33 PM

I have a WS-C3750X-48T-S switch with module C3KX-NM-10G installed.  In slots 2 and 4 I have 2 twinax cables running for 10g port connection. When I check the connections the switch does not recognize the 2 as connected, here is the interface status:

Gi1/1/1   UNUSED             disabled            auto   auto Not Present

Gi1/1/2   UNUSED             disabled            auto   auto unknown

Gi1/1/3   UNUSED             disabled            auto   auto Not Present

Gi1/1/4   UNUSED             disabled            auto   auto unknown

Te1/1/1   UNUSED             notconnect        full     10G Not Present

Te1/1/2   UNUSED             disabled            full     10G Not Present

Does anyone have a clue whether it maybe a configuration issue or perhaps it maybe a physical issue?

Switch model: WS-C3750X-48T-S

Module: C3KX-NM-10G

Transceiver: Panduit Corp - PSF1PXA2MBL

Thanks,

Tom J Ngo

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