We just purchase a few CIVS-IPC-3520, indoor HD cameras, and can not see the video on the web interface to adjust the cameras.
I first tried with a Windows 7, IE8 laptop, and it will not load the needed activeX files to view the camera. I then tried a very old laptop with Windows XP and IE8 and it did work. I have even upgraded the firmware to the latest (V1.4.1-97), which will not work with our current version of VSOM, 6.3.3, and it still does not allow us to view the video.
Does anyone know of any tricks to get these cameras to show video on the web interface to adjust the camers at installation? I just dont think that I should have to use 10 year old tech to install something that is brand new.
Any help would be greatly appreciated.
Thanks
Doug
