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ATA 187 keeps ringing

khenning
Level 1
Level 1

 

Hello all,

 

We have multiple  187's in our system that activate a remote ringer. the problem we have been experiencing is that the ATA will lock in and keep ringing.

There is no call coming in at all. but when I hook up a test set on the output it just sits there and rings and rings.  We do not have this issue with the 186's that we have in the system. I can reset the ATA and it will be good for a while and then act up again.  when it starts acting up on a continuous basis I end up replacing the ATA 187 with a 186.

Callmanager version 9.1.1.21019-1

 

Thanks

Kevin

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