04-16-2014 09:02 AM - edited 03-16-2019 10:29 PM
Hello all,
We have multiple 187's in our system that activate a remote ringer. the problem we have been experiencing is that the ATA will lock in and keep ringing.
There is no call coming in at all. but when I hook up a test set on the output it just sits there and rings and rings. We do not have this issue with the 186's that we have in the system. I can reset the ATA and it will be good for a while and then act up again. when it starts acting up on a continuous basis I end up replacing the ATA 187 with a 186.
Callmanager version 9.1.1.21019-1
Thanks
Kevin