03-27-2014 06:02 PM - edited 03-14-2019 01:18 PM
Hi,
I have a Callback script, the first caller leave his number for Callback, it works fine. The second one comes, it ruins the system and as soon as an agent is available, his Phone rings but plays an error message.
How can I queue the Callback Number Properly ?
I have attached some parts of the script.
Thanks,
Hamed