USB Console (Serial) Driver fails to install on Windows 8.1 x64
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04-24-2014 06:38 PM - edited 03-04-2019 10:51 PM
The USB console cable driver v3.1 will not install on Windows 8.1 x64. Had a similar problem with Windows 7 x64 but this was fixed using Greg's (greggar25) excellent step-by-step procedure (see post: https://supportforums.cisco.com/discussion/11492306/usb-console-driver-install-failing).
I am using the driver from this link: http://software.cisco.com/download/release.html?mdfid=282774228&flowid=7442&softwareid=282855122&release=3.1&relind=AVAILABLE&rellifecycle=&reltype=latest
I followed the same procedures I did for Windows 7 and the install goes without a hitch. Reboot and connect the USB cable, opened Device Manager and now I have a COM Port randomly appearing and disappearing with its number incrementing well above 1,000.
A few times while it appeared for a few seconds, I was able to right click on the properties, update the driver and chose Cisco Serial and it settled down but it did not assign a COM port. Then a few seconds later, it starts the disappearing/reappearing thing again.
Anyone have luck getting this to work with Windows 8.1 x64?
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