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MRA - Registering an EX90 through MRA to CUCM

Darren Lapierre
Level 4
Level 4

I seem to of ran into abit of trouble and I cannot really find too much in the ways of documentation to assist me in this.

I am trying to register my EX90 on public internet through MRA. Although I have Jabber working fine (on Win, Tablet, IOS, Android), the EX90 just does not seem to work.

 

The environment:

- UCM 9.1.2

- CUPS 9.1.1

- VCSC x8.1.1

- VCSE x8.1.1

- External EX90 TC7.1.1

 

On the EX90, I am attempting to register it through the provisioning wizard (Cisco UCM via Expressway). When I try the registration I am prompted with:

"Failed to download Expressway configuration

Failed to authenticate the Expressway server: vcse.mydomain.com"

 

To me, this error is pointed that it cannot resolve to the VCSE's SSL cert. 

 

Has anyone else ran across this as an issue or perhaps can point me towards how to troubleshoot this?

 

Darren

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