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8961 IP Phone constantly requests CTLSEP<MAC>.tlv after factory reset

Rob Wilson
Level 1
Level 1

I have an 8961 IP phone running "sip8961.9-0-0-70dev". When the config is erased (All) the phone resets but constantly asks the TFTP server for CTLSEP<MAC>.tlv. There is no CTL file, nor has there ever been security configured.

How can I stop the phone asking for CTLSEP<MAC>.tlv and get on with downloading its config/firmware upgrade?

Thank-you

-Rob.

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