09-11-2014 02:03 AM
We are receiving lots of drop outs on our WAP321. My line manager is asking why I insisted in getting a Cisco unit, and I'm getting it in the neck from all the users, so I'm reaching out to the community for some help - I hope you can assist.
Nobody is further than 8 metres from the AP which is desk mounted in an open office (there are 10 of us in total).
I have checked with a wi-fi analyzer and fixed us on channel 9, there are only two other networks in range and they are on 5 and 12 respectively.
The logs say the clients are disconnecting for multiple reasons:
reason 6: Class2 frame received from non-authenticated STA
reason 8: Sending STA is leaving BSS
reason 4: Disassociated due to inactivity
reason 3: STA is leaving IBSS or ESS
And my favorite:
reason 1: Unspecified Reason
I am happy to provide any information settings etc you think may be causing our woes. Any help will be much appreciated.
Thanks in advance!