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Anyone else having problems with SG500XG-8F8T?

Michel Zehnder
Level 1
Level 1

Hi all

 

I'm wondering if other users have massive problems with their SG500XG-8F8T gear as well?

When we first installed them and added them to the stack of another two SG500X-24P switches (so 2x SG500X-24P & 2x SG500XG-8F8T), we saw fatal errors and the whole stack crashing on a regular base.

Upon advice from Cisco, we split the stacks into two separate Stacks with the SG500X-24P's in one stack, and the 2x SG500XG-8F8T in another stack, connecting them together using redundant LACP trunk ports.

However, we currently keep losing the connection with both ports dropping out of the Trunk. Cisco was/is looking into this issue, but we haven't got any further in the last week or two.

Does anyone else have such problems as well? Do we have two "monday-models" of switches?

We're seriously considering getting a refund for them, they are unusable in their current state :(

Thanks
Michel

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