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RV042G Random Resets

mavengroup
Level 1
Level 1

I am hoping someone might be able to provide some insight or post back that they are having similar issues with the RV042G.

We have about 30-35 of these units deployed at small offices supplying networking services (DHCP, VPN, etc.).  All have different configurations (some no VPN, some 7-8 VPN connections, different carriers for Internet connectivity, etc.) so I am unable to find or pinpoint a common cause of my issue. The network size does not seem to be an issue either as it has happened on both small and larger workgroups.

The problem I am having is at over the past 2-3 months I have had about 7 of these units randomly reset to the defaults.  At that point I need to log into the device and set it backup.  While not a huge deal if the device is local, my last 3 hour drive has me thinking I need to pull these things and move to something else.

All of the devices are plugged into battery backup.  All devices that have failed are running the latest v4.2.3.03 firmware.

Cisco support has not been able to suggest any recommendations at this time as the reboot erases all logs.  They are asking me to setup some syslog servers (which I am willing to do) but the problem is I have no idea where (or even if) this will happen again (so which routers do I set this up on).

Any thoughts or ideas on to cause or possible fix? Any suggestions or ideas are welcome.

I appreciate your time as I know its value.

John

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