04-14-2015 07:15 AM - edited 03-17-2019 02:39 AM
Hi,
I Have an issue with SNR on CUCM 10.5 and with assignement of license type
I have a cluster with 400 users.
200 users use ip phone 3905 and should be use an Essential License.
When system check for assignement of license type , itassign a Basic License instead of an Essential License, because it see that users have SNR Enabled.
All users in my system have SNR enabled, and I can not disable it. All my user have Enable Mobility unchecked, and all my phone have Device Mobility Off, but system however see SNR enable.
How can i disable SNR for all users? This is a feature that client don't need.
I dont' have a sufficent number of licenses for support all 3905 in Basic License.
thanks for help.
Andrea